Don’t allow an amateur 24 hour carpet cleaner come to repair your carpets with water damage. These are the worries you must be watchful of:

Overcharging. An inexperienced water restoration carpet cleaner may pack the job up with unnecessary inclusions. E.g. using dehumidification for drying the damaged carpets is not needed.

Using the correct equipment. They can use equipment from hire places for the carpet. This is acceptable, but an experienced water damage cleaner will own all their equipment so they can offer a quicker response and hopefully a better value job.

The right moisture metre. If they don’t have the correct moisture meter, they cannot tell when the carpet is dry enough. This increases the potential of future mould growth. Mould removal may be required.

If they aren’t specialised. There are a whole lot of “Carpet Cleaners” in this industry who do repair jobs on the “side.” i.e. they don’t take on this type of work often. Be careful of this. Restoring carpet water damage is an art. Taking carpet off the gripper strips then reinstalling them needs to be completed by a professional, otherwise they can be damaged beyond repair.

You may be thinking, how do I decide on a professional Flood Restoration professional? Below I have listed some pointers to check for when you are calling around for a carpet flood damage business:

How large is their Yellow Pages ad: This can signify how much work they have already. A full-size Yellow Pages ad slot can cost around $50 000. So if they have invested in a big ad, you get some promise that they are established.

Where do they show in Google? The higher they rate in Google, the more webpage views there has been for their business.

What Qualifications do they have? The fundamental qualification required is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for their carpet damage jobs? This is a better indicator. If insurance companies hire them, the business is bound to be excellent at their job. Insurance companies often use the providers that offer them the better value for money.

What kind of Equipment do they have? They should at least own 100 Air movers. If they own this many, this is a good indicator that they have been going for some time. We took 8 years to own that many wet carpet drying air movers.

What sort of commitment can you get from them on the phone? Ask if you can pin them down to a rate for water extraction, water removal and initial inspection. If they wouldn’t give you a fee for just this, you know they are not willing to assist you, so go elsewhere.

Response Time – Our Water Damage business based in Brisbane is premised to a 59 minute response time to water damage emergency. The business needs to be responded to ASAP. Mould can come after a 24 hour period.

If you focus on these tips you are sure to choose a Flood Damage Restoration company who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.